The mobile phone network Three is extending its “Feel at Home” service to the USA, Indonesia, Sri Lanka and Macau.
Feel at Home allows Three customers to use their UK call plans and receive calls from home while abroad in designated countries. The new countries are in addition to the service being available in the Republic of Ireland, Australia, Italy, Austria, Hong Kong, Sweden and Denmark. 11 countries so far.
Dave Dyson Chief Executive of Three comments ” We want customers to get the most out of their devices at home or abroad. High roaming charges stop people enjoying their phones while they’re away and Feel at Home is the antidote ro that.
Adding the USA to the mix is great news for our customers and shows our commitment to giving them the best experience in a popular destination. We plan to add more countries soon.”
Feel at Home has helped Three add almost 10% new customers to its service in the last 12 months, around 300,000
Three is currently the only UK operator to offer the same in-country mobile phone and mobile broadband rates for no additional charge while abroad..
Three has also confirmed all customers with a compatible 4G device will be able to access 4G at no extra costs during its roll out. Three aims to cover 50 cities with 4G by the end of 2014 and 98% of the UK population by end 2015.
