British Airways launches First Wing at Heathrow Terminal 5

Monday, October 10th, 2016 5:52 pm by .

British Airways’ First and Gold Executive Club passengers will enjoy exclusive access through Terminal 5 security at Heathrow from next April, when British Airways launches First Wing at Heathrow.

‘First Wing’ is a dedicated walkway which leads directly from check-in to the Galleries lounges in Terminal 5.

The First Wing, set to open in April, will be adjacent to the First check-in area.  It will provide an enhanced private check-in zone where passengers will be guided to two new private security lanes to make the journey through security as quick as possible.

Once through , they will have dedicated access to British Airways’ Galleries First lounge and to the airline’s flagship Concorde Room.

The First Wing, is part of an investment agreed with Heathrow Airport, designed to improve Fast Track entry in Terminal 5.

the-first-wing-1

Troy Warfield, British Airways’ director of customer experience, said: “We are delighted to be working in partnership with Heathrow Airport to deliver a new dedicated security entrance, direct from check-in to our lounges.

“Terminal 5 is our flagship home and The First Wing will significantly improve the airport experience for our premium customers.”

Mark Jennings, Heathrow Airports’ head of premium services and fast track, said “We are excited by the prospect of extending our Fast Track product in Terminal 5, which underpins our commitment to improving the experience of our premium passengers and supports our vision of providing the world’s best airport service.”

The First Wing will open in April 2017, when it will be assessable for the airline’s First customers, eligible Gold Executive Club customers and oneworld Emerald members.

For further information visit ba.com, or call British Airways on 0844 493 0787.

 

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